Shipping Policy
At Praana, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
Shipping Locations
We currently ship to the following locations: All India
International shipping: Not available
Orders placed outside our supported shipping locations will not be processed.
Order Processing Time
All orders are processed within 2 business days after successful payment confirmation.
Orders are not processed on Sunday or public holidays.
Processing time may be extended during sales, festive seasons, or periods of high order volume.
Shipping Charges
Shipping charges are as follows:
• Within Kerala: 60
• Outside Kerala: 100
Applicable shipping charges will be clearly displayed at checkout before order confirmation.
Estimated Delivery Time
Estimated delivery timelines are as follows:
• 2: 7 business days
Delivery timelines are approximate and may vary depending on:
• Customer location
• Courier service operations
• Weather conditions
• Government restrictions
• Unforeseen logistical challenges
Shipping Partners
We use third-party courier service providers for order delivery.
Courier partners are responsible for the transportation and delivery of orders once dispatched.
Delivery Attempts
Courier partners may attempt delivery up to 2 times.
If delivery fails due to incorrect address, customer unavailability, or refusal, the shipment may be returned to us.
Re-shipping charges, if applicable, must be borne by the customer.
Incorrect Address or Contact Information
Customers are requested to ensure the following details are accurate at checkout:
• Shipping address
• Mobile number
• PIN / ZIP code
We are not responsible for delivery delays or non-delivery resulting from incorrect or incomplete information.
Damaged or Missing Packages
If your order arrives damaged or appears tampered with:
• Do not accept the package if visibly damaged
• Record a clear unboxing video showing the issue
• Contact us within 2 hours of delivery
Claims raised without sufficient proof may not be accepted.
Customs, Duties & Taxes
International shipping: Not available
If international shipping is enabled, any applicable customs duties, import taxes, or additional charges may be the responsibility of the customer.
Shipping Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
We are not liable for delays caused by:
• Courier service disruptions
• Natural disasters
• Pandemic-related restrictions
• Government regulations
Platform Disclosure
This website has been built using Storeparker, an eCommerce website builder designed to help businesses launch and manage online stores efficiently.
Learn more at:
Contact Us
Business Name: minar fashion
Email: minarfashion2000@gmail.com
Phone: 8943032000